Posts filed under 'iPhone'
[Update 5] AppleInsider’s report today on a new Rogers wireless $20 unlimited on-device browsing package called the $20 Communicate Value Pack got me super excited about finally having a data plan worthy of my iPhone:
Canadian wireless carrier Rogers Communications, often criticized for its exorbitant data rates, has just introduced a $20 per month unlimited data plan that could knock out one more barrier to an official iPhone launch in Canada.
The Toronto, Ontario-based carrier said customers could start adopting the new plan, dubbed the $20 Communicate Value Pack, beginning today. In addition to unlimited on-device mobile browsing, it also offers 2500 standard outgoing text messages, 1000 outgoing picture or video messages, call display and voicemail.
I immediately called Rogers to find out more about the package and sign up if it was true. I was connected with a sales rep who seemed adamant that the unlimited browsing was limited to a 3 month promotion period, afterwhich it was limited to 5MB of data. So I jumped on Rogers website and found the plan listed exactly as AppleInsider had reported here and here. I took the following screenshots, just to prove it, in case the website changes:
I pointed this out to the customer service rep, and she seemed to disagree on what the website actually said, continuing to argue that the unlimited browsing was for the promotion period only, no matter how hard I tried to convince her that the website didn’t mention that at all. So I asked to speak with a supervisor. After a good five minutes on hold, the supervisor finally came on and after she was sure where I was coming from, she put me on hold for another five to ten minutes before coming back, apologized sincerely and explained that it was an error on the Rogers.com website. The plan is only a 5MB data plan, with unlimited browsing for only the first 3 months. Apparently I raised a serious shitstorm over at Rogers HQ, because she said they were working to have the error corrected on the website, and thanked me for bringing it to their attention.
Needless to say, I was quite disappointed, but pleasantly surprised when she then offered to credit my current $10/10MB data plan AND give me unlimited data for the next 6 months. I guess I couldn’t argue with that deal. I would have rather been able to pay $20/month for unlimited data forever, but 6 months of unlimited data for free is a pretty good consolation prize. I guess I was so pleasantly surprised because for once Rogers actually offered to try and make me happy without me having to get mad or threaten to cancel my service. If I’m really lucky, Rogers will actually start offering an unlimited data plan for $20/month by the time my 6 month freebie expires. 
If any of you actually manage to get the $20 plan as was advertised above, or a sweet payout like I got, please post your experience in the comments below or discuss it in the Art Of Geek forums!
Update 1 - 2/6/2008, 2:35 pm: Well, if the plan posting on Rogers website is a mistake, they’re taking their sweet ass time correcting it. I’m starting to doubt the information provided by the rogers reps I spoke to, but I would caution anyone adding this plan to their iPhone to be extra careful that you have them confirm that it will work with an iPhone, and make a note of the person’s name and the date and time of your call to Rogers in case they try to bill you additional charges. The fine print listed on the first page I link to above states the following:
* Plan includes unlimited on-device mobile browsing only. Plan is available on select phones only (PDAs such as Blackberry or Windows Mobile devices, PC cards and non-Rogers certified devices are not eligible). Data usage incurred on ineligible devices, incurred while tethering (using device as wireless modem for laptop) or incurred using non-Rogers (3rd party) applications downloaded to your device will be subject to pay-per-use charges of 5 cents/KB.
That sounds a lot like Rogers might very well be able to get out of honoring the “unlimited on-device browsing” for iPhone customers by claiming that it’s not one of the ’select phones’, or is classified as a PDA, or is ‘a non-Rogers certified’ device. I have to say though, if they do want to play hardball, they’re going to have a bit of a legal issue if their customer service reps aren’t explaining this to customers and the fine print is missing from the 2nd link I posted detailing what’s included in the plan.
Update 2 - 2/11/2008, 4:05 pm: The news has finally been picked up by the mainstream media. CBC.ca posted this article earlier today:
Rogers ‘unlimited’ cellphone plans draw fire.
Update 3 - 2/11/2008, 4:25 pm: Ars Technica is covering the story as well:
Rogers Unlimited data plan not so unlimited after all. Do you think if they get enough bad publicity over this that they might do something about it? Yeah, I know, wishful thinking. This is Rogers we’re talking about…
Update 4 - 2/12/2008, 6:20 pm: The Register, a little late to the party, has also picked up this story:
Rogers wraps ‘unlimited’ mobile browsing in small print
Update 5 - 3/7/2008, 1:30 pm: Well, I just got screwed. Just got my Rogers bill, and they have switched me to the $20 Communicate Value Pack, even though I had explicitly told them I didn’t want my plan to change. Now I’m being told they can’t put things back the way they were because the $10 Mobile Internet Plan no longer exists. They still can’t give me a straight answer about the iPhone and the $20 Communicate Value Pack or $7 Unlimited on-device mobile browsing. So in 6 months when my unlimited data runs out, I’m probably going to have to either take a cut in data usage, or start paying more than I used to, maybe even for less data than I was getting before. The Data representative told me they only have $30/8MB or $60/30MB plans available now. This is progress?!?
February 5th, 2008
News broke late Thursday night on TUAW that a 1.1.3 jailbreak solution for Windows had been released to the public by Nate True, a former iPhone dev team member who went rogue. About five hours later, they reported that a Mac solution had been released by Nate.
This most recent jailbreak solution is probably the easiest yet, although there’s good reason for that: it requires that your iPhone be running either firmware 1.1.1 or 1.1.2, and already be jailbroken with Installer.app already installed. Regardless, I highly recommend that you read the appropriate article for your OS of choice, as well as all the user comments before undertaking it yourself. Could save you from making a big mistake.
I took the plunge yesterday. Continue reading for all the details!
Continue Reading January 26th, 2008
Apple released iTunes 7.6 today along with the much anticipated iPhone & iPod Touch firmware 1.1.3. It’s worth repeating that if you have hacked your iPhone or iPod Touch (jailbroken it, unlocked it, etc.), then you SHOULD NOT install the new 1.1.3 firmware. Use common sense and let the experts have a crack at it first.
Now iTunes 7.6 appears to be safe. I’ve installed it and have synchronized my jailbroken and iPhoneSimFree unlocked 1.1.2 firmware iPhone without any apparent issues. Might be a good idea to hold off a few days just to be sure, but so far so good. If you have a hacked iPhone and have updated iTunes to 7.6, let us know in the comments how it went. Please include details about your hacked iPhone (firmware, hacks applied and unlock method if applicable).
January 15th, 2008
For those not up on the iPhone hacking lingo, here’s a glossary of important technical terms related to hacking and/or using the iPhone. If you’re fairly tech savvy or have already done some research into hacking the iPhone, you probably won’t benefit from reading on. If you are completely new to the iPhone and hacking however, this may make it easier to understand a lot of the stuff you will read on the internet about unlocking or hacking the iPhone, including some of my own articles, which often assume you already know the basics. I was inspired to write this glossary after I noticed a lot of the same questions being asked in article comments and internet forums.
This really is ‘the basics’ and is designed to be a README FIRST for someone who just started thinking about buying and unlocking an iPhone. This glossary assumes you know what an iPhone is, are pretty familiar with cell phones and their features and are a competent computer user. If you’re the type of person who can’t get anything done on your computer or cell phone without calling someone for help, then this isn’t for you, but if you were that technically challenged, you probably wouldn’t be reading this in the first place.
So without further ado, on to the glossary!
Jailbreak
Apple designed the iPhone to make it difficult to hack for both security reasons, and so they could maintain greater control over how it was used. As such, they have not provided any means for end users to modify the built-in OS X operating system or install additional applications. Jailbreaking refers to the act of circumventing those controls or locks to enable write access the the iPhone’s OS and storage. An iPhone that has had this done to it is considered jailbroken.
Activation
Activation is the act of plugging your iPhone into your computer and running iTunes in order to ‘activate’ it’s features, something you need to do when you first take it out of the box or restore it’s firmware using iTunes. Activation in iTunes is usually a one-click process, but only if you have an officially supported carrier SIM card inserted. If it detects your SIM card is not an approved one, it will simply not allow you to activate your iPhone, which makes it pretty much useless except for placing emergency calls (e.g. 911). This is where the activation crack is needed. You need to jailbreak before you can crack it’s activation since it requires you to modify the iPhone’s software. Often the tool you use to jailbreak will also crack the activation.
Unlock
Most cell phone providers in North America sell mobile phones that have been locked to only work on their own cellular network in order to make it inconvenient for customers to switch to competing cellular providers. The iPhone is no exception. So if you buy an iPhone from the U.S., it’s locked to only work on the AT&T network in the U.S., even though the GSM technology the iPhone was built on was originally designed to make it simple to switch networks simply by swapping out a little chip called a SIM card. Basically, if a non-AT&T SIM card is inserted in an unmodified iPhone, it will be rejected by the phone and you won’t be able to connect to any cell phone network for voice or data. Unlocking is the act of modifying an iPhone to make it function with SIM cards from other GSM providers.
There are several different methods that can be used to unlock an iPhone, including a hardware unlock which requires you to physically open the iPhone and solder some connections, a “TurboSIM” method, which uses a special SIM card which must be purchased and most popularly, software unlocks which simply require you to run an unlock program on a jailbroken and activated iPhone. There are both commercial (e.g. iPhoneSimFree) and free (e.g. AnySIM, iUnlock) software unlock solutions available.
Firmware
The firmware is simply the iPhone’s operating system and software that makes the iPhone work. Apple periodically releases firmware updates which fix bugs and add new features via iTunes for Mac OS X or Windows. So far, Apple has not forced users to update their iPhone to newer firmware versions, but that doesn’t mean it might not happen in the future. Updating is of course mandatory if you want to take advantage of any new features they contain.
So far, each new iPhone firmware update Apple has released has undone the jailbreak and activation crack, requiring new solutions to be developed. Even restoring your iPhone with the current firmware requires you to re-apply the current jailbreak and activation crack, which sometimes requires you to downgrade your firmware first. The unlock may or may not have to be re-applied however, depending on which solution you use. So far the iPhoneSimFree solution has survived every firmware update Apple has released to date, and this is the one I’ve used on mine and my wife’s iPhones. Newer free unlock programs seem to survive now as well, but don’t have as proven a track record as the commercial iPhoneSimFree solution and even got a bit of negative publicity for rendering iPhones inoperable when firmware version 1.1.1 was first released, although a fix was eventually released weeks later.
Keep in mind that just because an unlock has survived firmware updates in the past, that’s no guarantee that it will survive all future firmware updates, but it does bode well. As always, unless you’re the adventurous type and doesn’t mind being the guinea pig, wait for others to update their firmware and run the new jailbreak/activation cracks and give the all-clear before proceeding with it yourself.
Baseband modem firmware
Like most complex gadgets these days, the iPhone is made up of many smaller complex components, each of which may have it’s own little bits of software driving them. One such component is the iPhone’s cellular modem or ‘baseband modem’, which is what allows the iPhone to connect and communicate via voice and data on the GSM network. The baseband modem has it’s own firmware (often referred to simply as baseband, or the baseband) that is periodically updated by the main iPhone firmware updates. You shouldn’t really have to worry about dealing with this at all, unless something has gone horribly wrong and you now either have a corrupt or damaged baseband modem firmware, or a firmware version mismatch, which happens when you downgrade the iPhone’s firmware in iTunes, since iTunes will not downgrade the baseband modem firmware. In either of these cases, symptoms will generally be problems or a complete inability to accept/make incoming or outgoing calls, SMS messages and access EDGE data services.
EDGE
EDGE is the cellular data network that the iPhone uses to connect to the internet from almost anywhere you can make a cell phone call. Any iPhone data application such as email, Safari, the Stocks and Weather widgets, YouTube and iTunes Store will use the EDGE network, if available, to connect to the internet and send/retrieve information. Note that like all other cellular services, you do have to pay extra for EDGE data usage, and it can be VERY expensive, especially if you don’t have an EDGE data plan, or you go over your plan limit. You can check your EDGE data usage under Settings–>Usage from your iPhone’s main screen. Accessing the EDGE data network normally requires you to have the correct APN settings entered in Settings–>General–>Network–>EDGE. If you want to make sure you never access the EDGE network, to avoid usage charges for instance, simply leave these settings blank.
Wi-Fi
Wi-Fi is your common wireless computer network that many homes, schools and businesses use to network computers. The iPhone will prompt you to connect to any available Wi-Fi network it detects when it attempts to connect to the internet BEFORE it will use an available EDGE network. This is great, since using Wi-Fi doesn’t incur any airtime charges on your cellular phone bill. The downside is free Wi-Fi networks may be limited where you go, especially outside of urban areas. Some Wi-Fi networks cost money to use, but are easy to spot, since you’ll be prompted by a web page to log in or purchase time when you try to visit any page in Safari. Many hotels, airports, coffee shops, conference centres and even some large urban areas have such paid wireless networks available and they can be really worthwhile if you have some time to kill or really need to get access to some web sites where EDGE would be too expensive. You’ll have to do the math and decide for yourself depending on your carrier’s rates and your data plan, if any.
Epilogue
I’m guessing that if/when my carrier here in Canada (Rogers) officially begins offering the iPhone for sale, that I will no longer have to deal with cracking the activation of my iPhone since iTunes will recognize my Rogers SIM card as an approved one. From that point on, if I have no desire to install my own software hacks, I should be able to upgrade my firmware without having to worry about re-hacking my iPhone. Since Apple has already committed to opening the iPhone to 3rd party software development beginning sometime early next year, my days of hacking my iPhone to install the programs I want on it will hopefully be numbered. I really look forward to the day when updating my iPhone’s firmware is as simple as Apple intended, but in the meantime, I’m thankful to all those hard working individuals who have made it possible for me to own and use this wonderful device in Canada now.
November 19th, 2007
[Update 1] Good news for all those iPhone aficionados who visit my blog: there is now a relatively simple jailbreak procedure that also handles activation for those of you looking to use an unlocked iPhone on unsanctioned networks. The older version only handled jailbreaking, but not the very important activation step, something I found out the hard way. Thankfully I was able locate instructions for manually cracking activation by replacing the /usr/libexec/lockdownd file with a hacked version via SSH/SFTP. Not fun. So do yourself a favor and use the new, improved jailbreak/activation method and save yourself the hassle. Instructions are in the included README.txt file.
Please note that I have not tested the new version myself, so run it at your own risk. I’d suggest reading through the comments on this TUAW article and maybe scanning the posts in the Hackint0sh forums to see if anyone is having any problems before proceeding. Please note that this jailbreak/activation solution DOES NOT handle unlocking. This will require an extra step using an unlocking program such as iPhoneSimFree.
Now I say it’s relatively simple because it is somewhat lengthy, with many steps to follow, but the hard stuff is automated, so as long as you are comfortable following step by step instructions and are fairly familiar with your OS of choice (Mac OS X or Windows), you should be OK. Whether or not it’s worth upgrading to the latest firmware really depends on who you are and how you want to use your iPhone, or more specifically, in what language. Besides the likely bug and security fixes (like the Safari TIFF file exploit, which has been closed), the only new features seem to be better support for typing and using your iPhone in other languages. So unless you want/need the better language support, have bought a new iPhone that came with firmware 1.1.2 out of the box, or, like me, you absolutely have to know you’re running the latest firmware “just because”, you may want to just sit this one out and wait for the next firmware update.
Update 1 - 12/22/2007: Please note that as of this writing, there is no software unlocking solution for out of box version 1.1.2 iPhones. The above article is referring to iPhones that are updated to firmware 1.1.2 from earlier versions. Thanks to reader “TM” for bringing this to my attention.
November 19th, 2007
[Update 2] A lot has happened in the iPhone hacking world in the past week. On October 10, the iPhone Dev Team published detailed instructions for jailbreaking and activating iPhone firmware 1.1.1. Within 24 hours, the folks at iPhoneSimFree, confirmed that their unlock solution in conjunction with the iPhone Dev Team’s hack would enable unlocked phones to be fully operational running the latest firmware. They also released an update to their SimFree application which repaired iPhones that had previously been bricked due to corruption of the baseband radio firmware caused by some of the free unlock solutions.
Yesterday, an update to iNdependence for Mac OS X was released that makes the process of updating, activating and jailbreaking iPhones a whole lot easier. I tried both the old manual instructions as well as using iNdependence 1.2.3 to update mine and my wife’s unlocked iPhones to the latest firmware with a high degree of success. Read all about my experiences in the full article.
Continue Reading October 17th, 2007
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