Art Of Geek

Bell, get your grubby hands off my ISPs bandwidth! [Update 2]

March 26th, 2008 at 04:06pm madgunde

[Update 2] We’ve known for a while now that major ISPs in Canada have been utilizing traffic shaping technology to throttle the transfer speeds of certain types of traffic. Rogers Hi-Speed and Bell Sympatico customers who use Bittorrent to transfer files know all too well. It’s for this reason that some consumers have been switching to smaller independent ISPs like TekSavvy. While it isn’t the main reason, I’d be lying if I told you it didn’t play a role in my decision to switch providers.

Well, if Bell is allowed to get away with it, looks like the honeymoon may be over. News broke yesterday in major news outlets, technology blogs and internet forums that Bell Canada has been traffic shaping the wholesale internet connections they provide to competing DSL ISPs who rely on Bell’s infrastructure to provide their service. That’s right, Bell is dictating their competitor’s terms of service. The worst part about it is Bell failed to notify any of their wholesale ISP customers that they were going to do it.

While some will say Bell has a right to manage their network to ensure all their customers enjoy good performance, it’s hard to see how this doesn’t run afoul of anti-competition laws. Bell sells a lot more than just internet service after all. They’re probably best knows as a telephone service provider, but are also the major satellite TV provider in Canada. When Bell started throttling traffic for their own Sympatico customers, it was already crossing the line since the services that were getting throttled, VoIP and P2P file-sharing are both upcoming competitors to traditional telephone and cable/satellite TV service.

By applying their traffic shaping to competing DSL provider’s wholesale lines however, Bell has stepped so far over that anti-competitive line that it’s not even a line anymore, it’s a tiny spec way off on the horizon. A deregulated DSL marketplace is supposed to promote healthy competition. One of the ways companies compete is by offering better service. But rather than compete fair and square, Bell is abusing their monopoly on the DSL backbone to force their competitors to reduce their quality of service to the same low level as Bell’s. So consumers are left with no choices if they want to deal with an ISP that doesn’t utilize traffic shaping, since the only other alternatives for most are the local Cable monopoly providers, most of which also throttle their customer’s connections.

If this is allowed to continue unchecked, how long before we see YouTube or iTunes downloads get speed throttled? With more and more of the world’s communication and media traveling over the internet, the internet monopolists will have more and more power to dictate how we use our internet connections. As a telecommunications and media competitor, Bell cannot be trusted to be impartial in choosing what protocols and services to apply traffic shaping to.

So what can we do about this? Get the word out. Stop doing business with Bell and let them know why. Write a letter to your local MP, the CTRC and the Competition Bureau of Canada, and let them know you think what Bell is doing is unacceptible, and that network neutrality is not only very important to you, but that you consider it essential to promoting open competition, innovation and free speech on the internet as well as Canada’s competitiveness in the global information economy.

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Update 1 - 4/1/2008, 12:35 pm: There’s a petition up as well as related news articles at neutrality.ca. If you support net neutrality, take a moment to head on over and add your name to the growing list. They also have some banner images in various sizes, perfect for promoting the cause and spreading the word to others via your forum signature, blog or in online comments:

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Update 2 - 4/14/2008, 11:15 am: For those of you who would like to add your voice to the effort to get Bell to stop throttling their competitor’s internet traffic, a poster on DSLReports named “CanadianISP” has posted simple and quick 4-step instructions that you can follow to notify the CRTC that you support CAIP’s (Canadian Association of Internet Providers) complaint against Bell’s throttling of third party ISP traffic. The whole process will take you at most 60 seconds of your time, so if you’re at all concerned with the direction Canadian internet access is going, I urge you to take the time to do it. To make it even easier, here are the instructions from the DSLReports topic:

If you would like to support CAIP in their efforts please file submissions with the Commission over the next week to show your support for the request for interim relief. These submissions don’t have to be very complicated.
All that you need to do is:

1. Click on the following link:
   http://support.crtc.gc.ca/crtcsubmissionmu/forms/Telecom.aspx?lang=e
2. Select “Part VII / PN” from the list.
3. Insert the CRTC file number (# 8622-C51-200805153) into the “Subject” Line.
4. Insert the following suggested text into the “Description / Comments / Questions” box:
   “I am writing to express my support for the application that CAIP has filed with the CRTC regarding Bell Canada’s throttling practices. I believe that these practices contravene Bell Canada’s duties as a common carrier and that the Commission should direct Bell to immediately cease and desist from throttling the traffic of independent ISPs.”

As someone once said, if you don’t do your part to try and stop this, then you forfeit your right to complain about it, ever.

Entry Filed under: Business, Computing, Internet, Networking